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Customer Reviews

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Healthy Paws Pet Insurance Reviews

Our mission is to provide you and your pet with the best customer service and best pet insurance plan in the country.

We are grateful to our pet-passionate customers for sharing their love of our pet health plan by rating us the best pet insurance at leading consumer and news websites like Canine Journal, Consumers Advocate, Yelp, Pet Insurance Quotes, The Seattle Times, and Angie's List.

Our customer satisfaction rating is
9.8 out of 10 - April 2021*.


Thank goodness for Healthy Paws
makeupbycc - 3/30/2021
We can't say enough good things about Healthy Paws. Putting in a claim is super easy with your phone and they reimburse you very quickly. Our Lola just blew out her ACL and required TPLO surgery. Not an inexpensive procedure. Thank goodness for Healthy Paws! ... Read More + Read More
Healthy Paws is the best
Maureen - 3/19/2021
Our 2 year old Lucy has had a tough 2020-2021 Winter - hospitalized for aspiration pneumonia, then brachycephalic surgery and an endoscopy... Fortunately she's covered by Healthy Paws and the financial aspect of the mounting veterinary bills was one thing we didn't worry about. Their website is easy to navigate, with claims processed efficiently. I have complete confidence in Healthy Paws! ... Read More + Read More
Healthy Paws claims team is amazing
Renee - 3/2/2021
Working with the Healthy Paws claims team was amazing. I wasn't sure what to expect filing my first claim. The process was so simple and fast. Great communication from their customer care team and then approval and a check was sent immediately. I am so glad that I selected Healthy Paws for my dogs insurance - definitely a fan! ... Read More + Read More
Every pet needs Healthy Paws
Caitlin - 2/17/2021
Our pup got his paws on a bouncy ball and suddenly was in urgent need of emergency surgery after he ate it. Without Healthy Paws, it would have been a financial struggle to save our beloved pup. We filed our claim from the veterinary parking. Within a few days, we received reimbursement to cover a huge amount of the costs. We will forever be Healthy Paws fans! ... Read More + Read More
So helpful
Kathleen - 2/3/2021
They have been so helpful when it comes to getting the care my dogs need! I have one dog on allergy meds, who has had a ACL surgery and was recently hospitalized. It would be impossible to manage if I did not have Healthy Paws. ... Read More + Read More
Easy to use claim service
Darlene - 1/21/2021
Easy to use online claim service--I just included the invoice from our veterinarian. With direct deposit, we were reimbursed almost immediately. I have had insurance with Healthy Paws for over 9 years - their service has always been easy to use and accurate. ... Read More + Read More
Grateful for Healthy Paws
Kate - 1/7/2021
Our sweet rescue pup developed some health issues necessitating lab work, imaging tests in addition to medication. Healthy Paws has been so easy to work with and very quick with reimbursements. They've enabled us to get our dog great care without having to be anxious about how we will pay for it. I'm so grateful we chose Healthy Paws ... Read More + Read More
One satisfied customer
Shakur - 12/26/2020
Healthy Paws has provided me with superb service. Less than a week of owning my puppy, he ended up hospitalized. Filing a claim with healthy paws was quick and easy. I was able to upload my vet bills via the app. The whole process of settling the claim took only 5 days. It was hassle-free. I am one satisfied customer. ... Read More + Read More
Incredible service and responsiveness
EW - 12/11/2020
I have used Healthy Paws to cover the health needs of my two dogs and three cats for several years now. Their level of service and responsiveness has been incredible. I tried other companies in the past, but I found them all to be difficult to work with. I am so glad to have found Healthy Paws. I recommend them to everyone! ... Read More + Read More
Rapid reimbursement
Candy - 11/24/2020
There are no words that can express my gratitude for Healthy Paws. My kitty swallowed a long ribbon that had to be surgically removed from her intestine. Healthy Paws covered everything as stated in their policy and there was no delay in getting the reimbursement. Thank you Healthy Paws! ... Read More + Read More

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* Lifetime customer satisfaction rating at ConsumersAdvocate.org