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Customer Reviews

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Healthy Paws Pet Insurance Reviews

Our mission is to provide you and your pet with the best customer service and best pet insurance plan in the country.

We are grateful to our pet-passionate customers for sharing their love of our pet health plan by rating us the best pet insurance at leading consumer and news websites like Canine Journal, Consumers Advocate, Yelp, Pet Insurance Quotes, The Seattle Times, and Angie's List.

Our customer satisfaction rating is
9.8 out of 10 - June 2021*.


Fantastic pet Insurance
My B - 5/24/2021
Our three year old French Bulldog sustained a serious back injury and needed emergency surgery. After five days at the animal hospital she was released with a good prognosis for a full recovery. If it wasn’t for Healthy Paws I’m not sure what we would have done. Their pet insurance policy is fantastic and we received our covered costs in a few days. ... Read More + Read More
Exceeded my expectations
Hollis - 5/13/2021
Other than getting Gus in the first place, purchasing a policy with Health Paws was the best decision I've made as a pet owner. The ease of filing claims and the speed by which their customer care team responds is exceptional. We're so pleased that we chose this company! ... Read More + Read More
Quick claims processing
Will - 4/26/2021
I love Healthy Paws Pet Insurance! Their customer care team responds quickly to any questions or requests. They process claims in a matter of days, resulting in a nice check just a few days after our vet visit. I only wish that they provided human health insurance. ... Read More + Read More
Quick claims response time
Kathleen - 4/11/2021
Healthy Paws recently covered my dog's leg surgery. They were quick with their response time and the claim went from submission to reimbursement within about a week. I've been impressed with their customer service and ease of website navigation. Their monthly premium is very reasonable compared to other pet insurance companies. ... Read More + Read More
Thank goodness for Healthy Paws
makeupbycc - 3/30/2021
We can't say enough good things about Healthy Paws. Putting in a claim is super easy with your phone and they reimburse you very quickly. Our Lola just blew out her ACL and required TPLO surgery. Not an inexpensive procedure. Thank goodness for Healthy Paws! ... Read More + Read More
Healthy Paws is the best
Maureen - 3/19/2021
Our 2 year old Lucy has had a tough 2020-2021 Winter - hospitalized for aspiration pneumonia, then brachycephalic surgery and an endoscopy... Fortunately she's covered by Healthy Paws and the financial aspect of the mounting veterinary bills was one thing we didn't worry about. Their website is easy to navigate, with claims processed efficiently. I have complete confidence in Healthy Paws! ... Read More + Read More
Healthy Paws claims team is amazing
Renee - 3/2/2021
Working with the Healthy Paws claims team was amazing. I wasn't sure what to expect filing my first claim. The process was so simple and fast. Great communication from their customer care team and then approval and a check was sent immediately. I am so glad that I selected Healthy Paws for my dogs insurance - definitely a fan! ... Read More + Read More
Every pet needs Healthy Paws
Caitlin - 2/17/2021
Our pup got his paws on a bouncy ball and suddenly was in urgent need of emergency surgery after he ate it. Without Healthy Paws, it would have been a financial struggle to save our beloved pup. We filed our claim from the veterinary parking. Within a few days, we received reimbursement to cover a huge amount of the costs. We will forever be Healthy Paws fans! ... Read More + Read More
So helpful
Kathleen - 2/3/2021
They have been so helpful when it comes to getting the care my dogs need! I have one dog on allergy meds, who has had a ACL surgery and was recently hospitalized. It would be impossible to manage if I did not have Healthy Paws. ... Read More + Read More

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* Lifetime customer satisfaction rating at ConsumersAdvocate.org